🍿 Order Date + Processing Time (up to 2 business days) + Transit Time = Delivery Date

EATABLE popcorn is freshly popped to order and hand-packed in our Toronto facility.  All orders are shipped within 2 business days of being placed. Transit time depends on the destination, and shipping method chosen at checkout.

Tracking information is provided via email once your order is shipped.

View our Shipping page to learn more.

Due to health and safety regulations, and the perishable nature of EATABLE products, returns and/or exchanges are NOT accepted. Refunds may be extended in certain circumstances pending our review and approval.

If you have any questions or concerns regarding your order, email us at cs@eatable.com. Please include your name and order number for reference.

In order to promptly deliver our popcorn as fresh as possible, order processing starts almost immediately (during business hours) once you have submitted your order. 

An order cannot be cancelled or changed after 24 hours have passed since the order was placed. 

Please contact us at cs@eatable.com if you need further assistance.

To redeem your promo code, please enter the code on the checkout page (after entering shipping/billing info) and click "apply". Note that promo codes cannot be combined. Only one promo code may be used at a time. 

Here are a few reasons why your code might not be working:

1. Your subtotal (BEFORE tax, shipping charges) does not meet the minimum threshold to use the code.

2. The code is no longer valid past its expiry date.

3. The coupon code may be one-time use only, so cannot be used again if you have already used it in a previous order.

Please contact us at cs@eatable.com if you need further assistance.

FREE shipping is offered on all orders $39 CAD or more that are being shipped throughout Canada and the USA (48 contiguous states).

There may be a few reasons why you may not see free shipping at checkout: 

1.  Your subtotal (BEFORE tax, shipping charges, and AFTER promo discounts) does not meet the minimum threshold for free shipping.

2.  The "Free shipping" option must be selected as the shipping method at checkout. If your order total does not meet the requirement above, it will not show up as a selection.  

3. If your order previously did not meet requirements, and was changed, please ensure that the shopping cart is updated by clicking the "update" button on the cart, or by refreshing your browser window.  The "free shipping" option should show up as a selection.

Please contact us at cs@eatable.com if you need further assistance.

We except all major credit cards (Mastercard, Visa, Amex) via our secure online checkout. We also accept Apple Pay, Google Pay and Shop Pay (previously Shopify Pay).

By default, all transactions are charged in Canadian Dollars. Prices can be displayed in USD if the currency toggle to the left of the shopping bag icon is selected.

Note: USD figures are for reference only - The final transaction will be charged in Canadian Dollars at the time of checkout, and the actual USD conversion will be done through your credit card statement.

Digital gift cards that are originally purchased directly from EATABLE for a monetary balance DO NOT contain an expiry date or additional useage fees.

Some gift cards that are awarded as giveaway prizes or other promotional purposes may contain an expiration date that is visible in the original email and the page containing the gift card code.

By using an EATABLE gift card, you agree to comply with, all Applicable Laws. For purpose of these Gift Card Service Terms, “Applicable Laws” means any and all local, regional, or national laws, rules and regulations related to gift cards or the Gift Card Services.

Gift card balances are similar to currency - The recipient  is responsible for the handling of any amounts loaded on the Gift Card, and for the handling of any amounts loaded on the Gift Card that constitute unclaimed or abandoned.

Yes - real alcohol is infused in our products. In some, we use natural alcohol-flavoured extract.

Typically, most of the alcohol content gets burned off during our cooking process, leaving only the residual base flavour notes. The final product is virtually alcohol-free.

Each of our popcorn flavours' product pages include ingredients and allergen information.

**If you have a severe allergy, we recommend you avoid our popcorn. Our production facility handles food that contains milk, soy, wheat, peanuts and tree nuts. We do our best to sterilize our production and packaging surfaces, however there may be traces of these allergens in any of our products.

We include icons for various dietary needs on our individual product pages.

Each of our popcorn flavours are categorized by the following properties: All-Natural, Non-GMO, No Artificial Colours, No Artificial Flavours, Gluten-Free, Nut-free and Vegetarian.

EATABLE popcorn is freshly popped and bagged in our Toronto facility. Each bag includes a sticker or date stamp on the package indicating our recommended "Best Before" date. The shelf life of an unopened bag stored at cool room temperature is 9-12 months from the production date.  For the best flavour and texture, we recommend enjoying your popcorn before the "Best Before" date.

Since we don't add any artificial preservatives in our products, we recommend enjoying your popcorn immediately once the bag is opened, and finish within one week to ensure the best flavour and texture.

We do NOT recommend refrigerating or freezing EATABLE popcorn as exposure to extreme temperatures and moisture causes changes to popcorn's appearance, texture and flavours.

Plus, we think it's good enough that you won't have a hard time finishing the bag. 😜

Yes! Check out THIS PAGE for more details and to sign up for the EATABLE Ambassador Program. It's easy and free! 

If you love EATABLE products and want to get rewarded for sharing the deliciousness with your friends or social media followers, the EATABLE Ambassador Program is perfect for you!